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We contacted Madora part way through a formal licence audit by Oracle LMS as we were not confident that Oracle had assessed our compliance correctly. Madora were very responsive, giving initial advice the same day we contacted them and beginning a full review the following day. Madora provided us with detailed guidance on our actual licence compliance and advised us on the approach to negotiating a fair and equitable settlement. As a result of engaging Madora we successfully challenged Oracle’s audit findings and reduced the amount payable to 25% of their initial demand.
Thanks for all the help. The meetings, communications and end report [Risk Assessment] were very useful and I do feel more comfortable about our licensing position as a result.
I just wanted to thank you for all your help on the Oracle course a couple of weeks ago. The course was excellent value for
Thank you for your expert advice and support during our Oracle Audit process. Having
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We are Oracle license 'engineers', with a primary focus on four offerings; First responder to oracle audits, diagnosing audit risk, preventative software asset management and Oracle Licensing training.
Our Oracle pedigree is over 40 years between Keith, Jane and Julie. We are a small but specialist consultancy with a focus on providing independent client side advice. We also differ from some of the other firms in this space in that we primarily work with and through third parties to support them in their engagement with end users. Operating as a boutique firm Madora can absolutely maintain the highest level of service and accuracy needed.
What we would do is start with a project planning and kick off meeting to understand exactly what you’ve got where in terms of your Oracle estate. We would look at the scope of your estate and the likely scope of the Oracle audit, because it might be that we can put this into different pieces for Oracle because they won’t necessarily audit all of your full company straight away. Therefore we can prioritise which bits to do, we can find out who the people are in the different countries that are responsible for this and basically put a project plan together to gather all of that information and we would talk to you about discovery tools so, help you to choose a suitable tool if that’s the best way of going or we can show you how much manual level will be needed to get the data if you prefer to do it that way.
Yes. There’s special rules around support and what you can and cannot cancel and what you have to have on support and so people can think they can cancel licences but really they can’t, they can’t save any money by doing that. Certain ways of doing that to enable a customer to be able to reduce their support annual cost.
We have used all the leading Discovery tools and can work with your in-house tool. Alternatively we can recommend a solution that makes sense for your organisation. If you don't want to use a tool we use our proprietary scripts to find the data we need to build a usage report.
There are quite a lot of rules and regulations about how a tool is set up, although the tools will be able to discover where the software is, they may not be able to discover exactly how that translates into the licence terms and conditions that you have got because Oracle sells everything on non-standard terms and conditions.
Primarily in the UK and in Europe but we also extend anywhere in the world because most of the work that we do can be done online, remotely, across Skype or using VPM links into systems. With the addition of the Madora Academy we are now truly international with clients in North and South America, the Middle East and Australasia and Europe
At the moment customers spend money on buying licenses and they spend money on annual support. If they’re buying the wrong licences, they could be buying too many of a particular kind, so they are spending too much money. They could have spare licences because of projects that have finished but, they're not reusing them so that’s money they could save by reusing, recycling licences and they're not doing that. Or it could be they’ve purchased the wrong set of licences and they're spending money every year on support for those licences that they don’t need. The other thing is that they’ve set the architecture up in a less than optimal way so they're ending up buying licences they don’t need or they're in breach of the licences so that’s a risk for non-compliance because they’ve set it up incorrectly. Madora have the expertise to look at a customers Oracle estate to see if any such scenario is present.
We are Jane and Charles McCulloch, Julie Hatcher, Keith Dobbs and Kay Williams. We also work with a number of trusted long established associates for larger projects.
Check out this guide to useful and must have links to resources on the Oracle website.